In Dante Controller’s Clock Status tab, you see reports of more than one clock master. The Dante Controller Log also shows devices reporting

Question

In Dante Controller’s Clock Status tab, you see reports of more than one clock master. The Dante Controller Log also shows devices reporting sync loss occasionally. What steps would you take to find the root cause of the problem?

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Kim Cúc 3 weeks 2021-08-26T18:11:42+00:00 1 Answers 0 views 0

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    2021-08-26T18:13:14+00:00

    Answer:

    #See solution for details

    Explanation:

    -Check theswitch configurations for any evidence of the ACLs being configured. Confirm that all PTP traffic can traverse the network in both directions to all switches. Specifically, UDP ports 319 and 320 on 224.0.1.129

    -If IGMP snooping is enabled, test the system with no audio and IGMP snooping turned off. If this resolves the problem, you carefully examine the IGMP snooping configuration in each switch and ensure that they follow the guidelines.

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